Surprised? Normally this is the section where it’s “About Us”. But at Vortex, it’s All About You.
Rather than go on about “Us” and how long we’ve been in business and how great we are, we focus on you, what you need, what you want, what’s important to you—because that’s what makes us tick.
Let’s sum it up in three simple words: People, Products and Promises.
People
The Customer is King. We not only believe this to be true, but we actually follow through on it. This means we treat you—our dealers and customers—like royalty. We care about you and the smallest of details, both before and long after the sale. If you ever have a problem with one of our products, then we make that our problem—no questions asked. Years ago, we started our business with the intention of being in it for the long haul and we have no intention of changing our strategy. Just take a look at our unconditional and unlimited VIP Warranty and you will see what we mean.
Termékek
Offering you the finest in rugged optics comes about by paying attention to detail in every aspect of our business. We are fanatics about doing things right. This way you can have the utmost confidence in our products—all worry cast aside. We are constantly listening to you for feedback and ideas on new products and innovative features so you can appreciate and enjoy the best in optical performance.
Promises
Say what we mean and mean what we say. At Vortex you have our pledge to uncommon excellence and dedication in every aspect of our business. Keeping our promises to you is not only good business; it's the right thing to do.
People, Products and Promises—three magical words that say why it’s all about you and why ... “Vortex is the Force of Optics.”
And now ... just a little “About Us”
The people at Vortex have been in the optics business since 1986 and we’re one of the few family owned and operated US companies left in the industry. We have a staff of about forty dedicated and hard working people who love to come to work and make great things happen for our customers and dealers. All of our products are designed to our own specifications and inspected and serviced at our modern facility located in central Wisconsin.
Vortex has dealers located throughout the US, Canada, United Kingdom, Europe, South Africa, Australia and elsewhere. We attend all major trade shows in the hunting, birding, archery and tactical markets. We're open Monday through Friday and are on call to serve your needs.